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Privacy Policy

Smart Factory Solutions ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Introduction
We value your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains our practices and procedures for collecting, using, and protecting the personal information you provide to us.
2. Types of Information Collected
We may collect various types of personal information from you, including but not limited to:
  • Name
  • Contact information (such as email address, phone number, mailing address)
  • Company name and job title
  • Payment information
  • Website usage information (such as IP address, browser type and operating system)
  • Other information you voluntarily provide to us.
  • Log Data (such as the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.)
3. Information Collection Methods
We collect personal information through various methods, including:
  • Information you provide to us when you fill out forms on our website, correspond with us via email, phone, or other means, or provide feedback.
  • Information collected automatically through cookies and other tracking technologies when you visit our website.
  • Information obtained from third-party sources, such as business partners, service providers, or publicly available sources.
4. Use of Collected Information
We may use the personal information we collect for the following purposes:
  • Providing our products and services to you
  • Communicating with you, including responding to inquiries or providing customer support
  • Sending you promotional materials or newsletters
  • Conducting market research and improving our products and services
  • Personalizing your experience on our website
  • Complying with legal obligations
  • Protecting our rights, property, or safety and that of our users or others.
5. Information Sharing
We may share your personal information with third parties in the following circumstances:
  • With service providers or business partners who help us operate our business, provide our products and services, or perform other business-related functions.
  • With affiliates or subsidiaries of our company for internal administrative purposes.
  • To comply with legal requirements, such as responding to a subpoena, court order, or other lawful requests.
  • To protect our rights, property, or safety, and that of our users or others.
  • With your consent or as otherwise disclosed to you.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We have retention policies and procedures in place to ensure that personal information is securely deleted or disposed of when no longer needed.
7. User Rights
You have certain rights with respect to your personal information, which may include:
  • The right to access and obtain a copy of your personal information.
  • The right to correct or update your personal information.
  • The right to request deletion of your personal information.
  • The right to withdraw consent for processing your personal information.
  • The right to object to the processing of your personal information.
  • The right to restrict the processing of your personal information.
8. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information.
9. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of those third-party websites or services before providing any personal information.
10. Updates to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on our website with the updated date. We encourage you to review this Privacy Policy periodically to stay informed of our privacy practices.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at
12. Your Consent
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
13. Additional Information
If there are any additional sections or information that you need for your privacy policy based on your specific business requirements or legal jurisdiction, please consult with legal counsel to ensure compliance with applicable laws and regulations.
This privacy policy was last updated on 18th April 2023.